We are governed by its core principle of:
Integrity & Transparency - To be ethical, sincere and open in all our transactions and communication.
Adaptability & Flexibility - In the knowledge industry rigidity is a curse, flexibility is a boon and innovation is evolution. Innovation permeates our organization and is not limited to technology.
We are always looking for ways to say “YES” to our clients and to each other.
Passion for Excellence
- Delivering excellence by leveraging our well structured processes.
- “Together we can achieve the impossible.” is our belief. Dedication, passion, and teamwork are the true means to our mission fulfillment.
- We value growing understandings that acknowledge and embrace how global connectivity needs to diminish local differences around the globe.
- we continue to be responsible, sensitive to the cultures, communities, and environment in which we work. Always ensuring that what comes from the people goes back to the people many times over.
Cox & Kings is lead by an experienced management group that has worked and has been associated with the outsourcing industry for many years and possess skill sets, expertise and vision to continue to expand the business through innovation. We value the skills, strengths and perspectives of our diverse team which holds high level domain expertise and IT literacy in the business of outsourcing. We believe training is an important tool for innovation, learning new concepts, motivation and retention. Training is physically, socially, intellectually and mentally an essential component in facilitating not only the level of productivity but also the development of personnel in our organization. Our recruitment is carried out through stringent background checks which include employment reference, character reference, gap in employment history, identity and address verification, criminal history report & medical, mental &physiological evaluation.
Skilled & Quality Staff
We attach a great importance to its well knit motivated team of committed people. We provide a customer interface which is aligned to the customer specific requirements thereby reflect our Service Quality Standards. We have built a team of experienced, skilled and efficient personnel having in depth knowledge of the business and unspoken passion to promote the products and services. They are important components in contributing to the productivity of the business.
The group utilizes a competitive compensation structure for its managerial staff and believes this structure helps attract and retain our managerial personnel. The group has a dedicated and experienced management teams for the execution of special assignments, as well as for human resources, operations, quality management, and international businesses. We also have regular training programs for our staff and management personnel.